AdvanMirror-300
Introduction
AdvanMirror is a product recommendation and cross-selling system for retail stores.
AdvanMirror uses RFID technology and a touch screen integrated with a mirror to improve the shopping experience of customers at retail stores or libraries
Customers, next to their reflection, see images of the products they have picked up, detailed information about these products and receive product recommendations.
The use process is as follows:
The customer picks an item he finds interesting.
The customer approaches the product to AdvanMirror, and the RFID subsystem of AdvanMirror detects the item.
The screen of AdvanMirror shows both customer reflection and images of the product, together with information like colors and sizes available, composition, price, etc. The customer also receives recommendations of matching products and accessories.
With AdvanMirror touch screen, the customer can browse through other products, request that an employee brings one product, etc.
Getting Started
Helpful downloads:
Download AdvanMirror Advanced User Guide
Download Datasheet
Download Installation manuals (see Download files section)
AdvanMirror operation requires wired Internet connectivity.
AdvanMirror operation requires an active AdvanCloud license. Contact our support team for more information (support@keonn.com)
AdvanCloud operation requires a valid data catalogue, please consult with your Service Manager in case of doubts
1.Mount AdvanMirror
Use the Installation Guide to mount the system (see Download files section)
2.Power AdvanMirror
Once the unit is mounted open the front panel to gain access to the Power and Ethernet socket.
Connect both cable and pass them through the back hole.
In case of AdvanMirror-27
And for AdvanMirror-43
3.Configuration
3.1 IP Configuration
ADMR-300 screen IP configuration can be changed to suit the network requirements.
It is by default configured using DHCP, and that is the preferred method. In case the IP needs to be adjusted to an static IP, please follow this chapter.
ADMR-300 is an Android device. In order to gain access to the Android Home, please draw an uppercase M into the screen.
This will allow to change to the Android Home.
Open the Settings and click on the Network & internet
In the menu select Ethernet.
Select Ethernet configuration
By default DHCP is selected.
In case an static IP is required, please make sure the DNS and gateway are configured to values that provide external connectivity.
What follows is an example of an static IP configuration:
3.2 ADMR-300 screen set up
ADMR-300 screen uses SCloud application, which is the agent application of Keonn's AdvanCloud platform.
SCloud is by default already configured on arrival. In case it's not and you see a similar screen, please follow this documentation.
3.2.1 AdvanCloud configuration
In case the device is not activated, and before configuring it, you need to have:
A working AdvanCloud environment
A valid AdvanCloud License for the device
In case of doubts or problems contact your Service Manager.
What follows is an example of AdvanMirror configuration.
General device configuration
Profile configuration
RFID
Adjust the RFID to your country or region
For example for Europe/ETSI countries
Mirror
This is the area where the look and feel of the unit is configured.
ADMR-27 screen comes in landscape position, make sure the configuration is as follows:
ADMR-43 screen comes in portrait position, make sure the configuration is as follows
License
Fill the License Code provided by Keonn.
3.2.2 SCloud configuration
Once the device ID has been set up in AdvanCloud, we need to configure SCloud to use that particular cloud environment.
The first step is to gain access to the configuration menu, please draw an uppercase M as displayed in the diagram below.
The menu will appear, click on Configuration.
Depending on the AdvanCloud configuration a PIN may be required to gain access to the Menu. In such cases please contact your Service manager.
In the menu you need to enter the hostname. The hostname will be provided by Keonn, usually by your Service Manager.
In case you were using flokes as the domain name:
Save the changes.
At this point the device is not yet configured, but it is pointing to the right AdvanCloud environment.
3.3 Catalogue data
ADMR-300 operation requires a valid catalogue to be available in AdvanCloud. The catalogue contains:
Product information: name, description, sizes, colors, etc
Pictures
Recommendations
A valid catalogue allows AdvanMirror to show pages with product information, similar to the following
Operation
ADMR-300 serves two basic goals:
Through the use of the screen allows customers to experience an enhanced shopping experience
Processes data gathered in the fitting rooms and generates Session data, structured data of what happens on each fitting room session.
Session structured data can then be fetched by using AdvanCloud API, or accessed directly through AdvanCloud management console.
Troubleshooting
The most important thing is to make sure ADMR-300 is reading valid data.
Tag validity
ADMR-300 uses a product catalogue that must be synchronised with the RFID tags in use. That means, the product codes encoded in the RFID tags must be in the catalogue.
In order to do that follow the procedure.
SGTIN-96 encoding
SGTIN-96 is the GS1 codification for GTIN14 codes inside 96 bits RFID tags. It is one of the most widely used encoding scheme in RFID.
Tags starting with 30h are likely to use SGTIN-96
1) Decode RFID EPC
Open the web page
https://www.gs1.org/services/epc-encoderdecoder
Type the EPC under test in the last field
For example for the RFID tag: 303480eb00052bea82181b5a
GTIN13 is: 2112192052953
Serial: 182571244378
2) Verify the code exists in the catalogue
Log-in into your AdvanCloud account
Go to Catalogue Tab and use the field SKUID to look for the GTIN code
For that code, there is no entry in the catalogue. That means that RFID tag will be just ignored.
What follows is an example of a valid code
BC encoding
BC is Keonn's proprietary encoding scheme for RFID tags. Tags starting with BCh are likely to use BC encoding.
In case your installation is using BC encoding and are having problems, please contact your Service Manager.